DrDoctor
UN Sustainable Development Goals
Transforming the way hospitals communicate with their patients
DrDoctor is a SAAS patient communication platform that transforms the way hospitals communicate with their patients, ensuring fewer missed appointments across the NHS, lower administrative costs for hospitals and clinics, and more timely and ultimately effective care for patients.
DrDoctor's Impact
+ 38% CAGR
impact multiple
When we invested
Today
When we invested it was an appointment booking system in a handful of hospitals.
Today Dr Doctor has the largest share of the UK secondary care market in patient communications.
Impact KPIs
The data below shows a subset of the Impact KPIs for DrDoctor, updated to 12/2024.
2 million
patients managed per month (+29.6% compared to 2023)
107,688
patient assessments captured per month (+67.31% compared to 2022)
Why it matters
In the last year, UK hospitals had 124.5 million outpatient appointments, eight million (6.4%) were not attended by the patient.
Over the last year the number of appointments “not attended“ has increased by 32% and cancellations by 150%.
This has resulted in unnecessarily long waiting lists, delays in treatment, and suboptimal health outcomes for patients.
DrDoctor in the news
UK NHS trust partners with DrDoctor app to stave off winter surge
The app will be introduced in two phased rollouts, with patients able to manage their own appointments or message clinicians through the platform.
DrDoctor, shifting how you interact with the NHS
As part of our quick founder questions series – or QFQs – we spoke to Tom Whicher, CEO and cofounder of DrDoctor about funding, revenue, joining the dots in the patient pathway and the need to be adaptable.
Thomas Whicher
CEO & Co-Founder
DrDoctor
DrDoctor started as a passion project and is now the UK’s leading patient engagement platform in the NHS. Our mission is simple: put patients first, and use technology to create transformational change in healthcare.
