DrDoctor

UN Sustainable Development Goals

Transforming the way hospitals communicate with their patients

DrDoctor is a SAAS patient communication platform that transforms the way hospitals communicate with their patients, ensuring fewer missed appointments across the NHS, lower administrative costs for hospitals and clinics, and more timely and ultimately effective care for patients.

DrDoctor's Impact

The graph below shows the growth in impact multiples for DrDoctor.

+ 30% CAGR*
impact multiple

(2020-2024)
* preliminary

When we invested

Today

When we invested it was an appointment booking system in a handful of hospitals.

Today Dr Doctor has the largest share of the UK secondary care market in patient communications.

Impact KPIs

The data below shows a subset of the Impact KPIs for DrDoctor, updated to 11/2024.

2,026,074

patients managed per month (+34.53% compared to 2022)

109,402

patient assessments captured
per month (+67.31% compared to 2022)

Why it matters

In 2019, there were 123.4 million outpatient appointments in UK hospitals, an increase of 65% over a 10 year period.

Over the same time period the increase in appointments “not attended“ has increased by 32% and cancellations by 150%.

This has resulted in unnecessarily long waiting lists, delays in treatment, and suboptimal health outcomes for patients.

DrDoctor in the news

An image of the DrDoctor platform on a laptop, a tablet computer, and a mobile phone

UK NHS trust partners with DrDoctor app to stave off winter surge

The app will be introduced in two phased rollouts, with patients able to manage their own appointments or message clinicians through the platform.

Read more on Medical Device Network
An image of DrDoctor co-founder Tom Whicher

DrDoctor, shifting how you interact with the NHS

As part of our quick founder questions series – or QFQs – we spoke to Tom Whicher, CEO and cofounder of DrDoctor about funding, revenue, joining the dots in the patient pathway and the need to be adaptable.

Read more on Maddyness

Thomas Whicher

CEO & Co-Founder

DrDoctor

DrDoctor started as a passion project and is now the UK’s leading patient engagement platform in the NHS. Our mission is simple: put patients first, and use technology to create transformational change in healthcare.